YM FAM FAQ
Can I add a password to my account to login?
Yes! On the YM FAM app (https://ymfam.youngmasterales.com/), go to your profile with the user icon on the bottom left corner. Click MORE -> PERSONAL DETAIL and scroll to the bottom of the page. You can find a link to add or change your password.
Is there a quick way to save the WebApp on my phone?
Yes, on the YM FAM app (https://ymfam.youngmasterales.com/), go to your profile with the user icon on the bottom left corner. On the top of the page, click on SAVE CARD. You can either save the YM FAM app as an icon shortcut on your home screen, or save your QR Code to your Apple or Android Wallet Pass.
Where can I earn YM Dollars?
You can earn YM Dollars at all of our outlets: The Ale Project (Mong Kok & The Mills), Second Draft, Alvy’s, Pub 1842, and Young Master Brewery (including the YM Online Shop). View here for details (taprooms by ym page)
How do I earn YM Dollars on the YM Online Shop?
Login/Sign Up to the YM Online Shop with the same email address used to register the YM FAM account (https://ymfam.youngmasterales.com). Your accounts will be connected automatically through the email address and YM Dollars earned by purchasing on the YM Online Shop will be redirected to your account on YM FAM
Where can I use YM Dollars?
You may use your YM Dollars as cash in increments of 5 YM Dollars (=HKD5.00). They can be used at all of our outlets except for Pub 1842 and the YM Online Shop.
Where do I find any on-going promotions?
You can go to the reward page by clicking on PROMOTIONS on the main page (Home Icon). On the DISCOVER tab, you can check out our latest promotions and rewards that you can claim. You can also click on the MY REWARDS tab to see what rewards you own at the moment.
How do I use rewards/promotions?
For promotions at bars and restaurants, you can find the promotions in PROMOTIONS -> FOOD & DRINKS. To use the reward, you must first claim it to your account. Then, simply show your claimed reward to a staff member. Some rewards does not have limitations and does not need to be claimed.
How do I check how many YM Dollars I have?
You can check your YM Dollars in your PROFILE (User icon on the bottom left corner). You can also find your most recent activities on the NOTIFICATION page (Newspaper icon on the bottom right corner).
How come I’m not receiving any emails?
It’s possible our emails are sent to the junk folder. Make sure to check!
Send us an email at email@example.com