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YM FAM FAQ

Membership & Tiers | Rewards | Locations | USER FAQ

Signing up to YM FAM

1. Head to https://ymfam.youngmasterales.com/user
2. Enter your email address
3. Follow the simple steps to finish registration.

Once registration is completed, you can start earning YM Dollars and enjoy membership exclusive rewards!


Because you can visit your favourite YM Bars & Restaurants and enjoy the many benefits we offer:
- Earn and redeem YM Dollars
- Enjoy discounts as you upgrade your tier
- Use your YM Dollars as cash
- Limited rewards exclusive to YM FAM members

For more details: https://youngmasterales.com/pages/ymfam



Earning & Using YM Dollars

You can use YM FAM at any Taprooms by Young Master in Hong Kong.

For more details: https://youngmasterales.com/pages/young-master-taprooms


- Every time you visit our taprooms, simply show your QR code on your YM FAM account.
- When you are purchasing on the YM Online Store, create/login an account that has the same email as your YM FAM account. The points will be automatically transferred to your YM FAM account.


You’ll earn 1 YM Point for every $40 you spend . YM Points can be redeemed as cash at our taprooms* at your next visit. Each YM Point is equivalent to $1. You may only redeem your YM Points in increments of 5 ($5, $10, $15 etc.)..

*Except for Pub 1842


Nope, they’ll always be there!


There are 4 tiers in total with a different YM Dollar entry requirement for each tier. Members will automatically be upgraded to the next tier once they have earned enough YM Dollar.
- Yellow Pants - Everyone is a Yellow Pant when they join YM FAM
- Green Pants - 125 YM Point requirement
- Blue Pants - 250 YM Point requirement
- Red Pants - 1000 YM Point requirement


Yes, each tier will have a 365 day period (starting from the day you have reached the respective tier). If you do not earn the YM Dollar requirement for your current tier within the time period, you’ll be downgraded to the tier that corresponds to the amount that you have earned.



Rewards

A reward can be a cash coupon or a free discount that you can claim and use. You can claim a reward on the YM FAM webapp and notify the staff at the corresponding taproom. They’ll scan your account QR code and redeem the reward for you.


For more details: https://ymfam.youngmasterales.com/rewards

To find your claimed rewards, you can click on the My Rewards tab to see what rewards you own and can use. Remember, you must first claim your reward before being able to use it!


Each reward has it’s own validity period, remember to check it beforehand. Expired Rewards will be automatically removed, you can find them in the History tab.



YM FAM Account

Go to your profile on the YM FAM app click MORE -> PERSONAL DETAIL and scroll to the bottom of the page. You can find a link to add or change your password. (https://ymfam.youngmasterales.com/settings/details)


Go to your profile on the YM FAM app (https://ymfam.youngmasterales.com/user). On the top of the page, click on SAVE CARD. You can either save the YM FAM app as an icon shortcut on your home screen, or save your QR Code to your Apple or Android Wallet Pass.


You can check your YM Dollars in your PROFILE (User icon on the bottom left corner). You can also find your most recent activities on the NOTIFICATION page (Newspaper icon on the bottom right corner).(https://ymfam.youngmasterales.com/notifications)


It’s possible our emails are sent to the junk folder. Be sure to check!


Got more questions?
Send us an email at yumsik@youngmasterales.com
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